It's easy and free to join Wellframe

Wellframe is already covered by your health plan, healthcare provider, or care team (also known as your sponsoring organization). Simply follow the steps below to access care and support, whenever you need it. 

Need help? We'd love to hear from you. Email help@wellframe.com or call 844-452-4085.

 
Step 1  Locate your access code. You will need this code in order to sign up for Wellframe.  An access code is given to you directly by your sponsoring organization via your care team, a brochure, an email, or a postcard.

Step 1

Locate your access code. You will need this code in order to sign up for Wellframe.

An access code is given to you directly by your sponsoring organization via your care team, a brochure, an email, or a postcard.

Step 2  Download the free Wellframe mobile app on your smartphone or tablet.  Visit   wellframe.com/download   on your mobile device and tap "Install now." Or, search for Wellframe in the Apple App Store or Google Play store.

Step 2

Download the free Wellframe mobile app on your smartphone or tablet.

Visit wellframe.com/download on your mobile device and tap "Install now." Or, search for Wellframe in the Apple App Store or Google Play store.

Step 3  Create your account and enter your access code.  You may also need to enter other information to help your sponsoring organization confirm your identity, such as your date of birth or health insurance member ID.

Step 3

Create your account and enter your access code.

You may also need to enter other information to help your sponsoring organization confirm your identity, such as your date of birth or health insurance member ID.

Step 4  Send your care team a message to say hello!  You can also read welcome information on your checklist and set up reminders for your medications or doctor's appointments.

Step 4

Send your care team a message to say hello!

You can also read welcome information on your checklist and set up reminders for your medications or doctor's appointments.


Need help?

See if your question is answered in our FAQ and troubleshooting guide.

If you still need help or you want to talk to a live person, email help@wellframe.com or call 844-452-4085. Our help desk is available Monday-Friday, 9:00am-5:00pm ET.


Protecting your privacy

Wellframe takes your privacy seriously, and has put rigorous measures in place to keep your health information secure and protected.

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